Shipping and Returns

SHIPPING, RETURNS & EXCHANGES

Shipping:

  • All In Stock items will be processed and dispatched within 48 hours.
  • We use Australia Post for all our deliveries and cost of postage is based on total weight. This is calculated on check out.
  • To ensure your purchase is received securely, it is necessary to have your items shipped to a delivery address where someone can receive and sign for your package.

 

Returns:

Please contact us and advise if you are returning items, prior to doing so.

You may return new, unused items, in their original packaging, within 7 days of receipt for a full, no questions asked monetary refund, however you will be required to pay for the return postage. We are unfortunately not able to receive items back into stock after this time.

 

If we have made an error in the order, or if an item is defective, we will refund your return postage.

 

Exchanges:

Should you wish to exchange your item(s), simply return new, unused item(s), in their original packaging, within 7 days of receipt and advise us of your intentions prior to doing so.

 

We recommend that all returns are done so via a secure method ie courier. We will not accept liability for goods that are not returned via a secure method and are not received by us.

 

Please read our full Terms and Conditions